We are aware of a potentially service impacting issue. Learn more

Discord Support - Linking Your Account Print

  • 1

Discord Support is a support option we are proud to offer where our agents will assist you to the highest standards, all within the comfort of Discord itself, through a private ticket section where you can get help with your server and any questions you may have. 

Discord Support is included with:

  • Ultimate Server Management (for Minecraft servers) - $14.99 USD/month - Learn more here!
  • Extreme Server Management (for Minecraft servers) - $19.99 USD/month - Learn more here!
  • Ultimate Game Server Management (for game servers) - $14.99 USD/month - Learn more here!
  • Discord Support - $6.99 USD/month

To Link Your OneControlCenter Account to Discord:

  1. Log into your Discord account through your web browser.
  2. Then join our MCProHosting Discord server here if you haven't already. 
  3. Now log in to your OneControlCenter(server panel) account here.
  4. After logging in, you'll see a Panel Navigation section on the right-hand side. If you're on your control panel, you can click your name on the top-left to see that same section.
  5. In Panel Navigation, select Manage Account.
  6. In Manage Account, select Connections and then click the Connect Discord button.
  7. Discord will now load a window to authorize the connection. If everything looks correct, click Authorize to confirm the connection.
  8. You will now be brought back to your control panel and the link will be a success. (Your Discord roles will momentarily be given to you based on your service and addons with MCProHosting. If you do not receive these roles shortly after linking your connection, you can reach out to our ticket support team for assistance.)

Using Discord Support:

  1. Log into your Discord account through your web browser.
  2. In the MCProHosting Discord, locate the Discord Support section.
  3. Under that section, locate the #create-a-ticket section and click to enter that. 
  4. In the #create-a-ticket section, click the envelope icon to create a new ticket. 
  5. That new ticket will then pop up under Open where you can see and click to view that ticket.
  6. A member of our Discord Support team will now assist you once they're available.

Was this answer helpful?

« Back