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Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 General Support

Covers a wide variety of different topics that do not fit in other categories.

 Pre-Sales

Pre-Sales or sales related questions go here!

 Password & Login Help

Did you forget your password or do you need help logging in?

 Billing

For all Billing related questions.

 Plugins

The place for all things plugins.

 Plugin Setups

Purchased a management pack and need to have plugins installed or configured? Ask here!

 Modpacks

Do you need help with a mod or modpack? Contact us here!

 Create-A-Modpack

Purchased a management pack and need to have mods installed or configured? Ask here!

 BungeeCord

Are you needing help with setting up BungeeCord or something similar? Ask us here!

 Restoration

File Recovery for when an unexpected Creeper shows up.

 Dedicated Servers

Support for clients with dedicated servers with MCProHosting.