MCProHosting Service Level Agreement (SLA)

MCProHosting shall use all reasonable commercial efforts, being no less than accepted industrial standards in this regard to ensure that your MCProHosting service is available to you (the Client) 99.99% of the time in any given calendar month.

If not, you may be eligible for Client Service Credits described below.

Definitions. The following definitions shall apply to the MCProHosting SLA.

SLA updated: 4/11/2023