Our dedicated 24/7 support team provides a fast response to any of your inquiries.
We're confident when we say we truly provide the best support in the industry.
Best for: Modpack/plugin issues, billing inquiries & in-depth technical support.
Our Support Team is ready to help you with any questions you have with your server
from 11am to 11pm EST via LiveChat.
Great for: Ordering questions & general technical support.
If you've got a Management Pack with us, Discord Support is included!
You can also reach out to our active community and seek help from fellow players.
Best for: Community feedback and assistance.
Do you offer automatic payments?
How long does setup take?
What happens if I don't pay for my server?
Can I purchase my plan at a yearly rate?
Can I upgrade/downgrade my package in the future?
I ordered a server, but I have not gotten my IP yet. What's going on?
What happens if I want to cancel my server?
What forms of payment do you accept?
What is your refund policy?
What are the server management packs?
Can I install a modpack that you don't offer?
I just bought my server, but when I log in I'm on a different server or my IP doesn't work!
Do you allow us to use any mods or server jars we want?
Can I manage my plugins and add new ones myself?
Can I use my own map or download a map to the server?
Do you provide MySQL databases?
Can I use a modpack on my server?
Can I change the location of my server?
What kind of control panel am I provided for my server?
Dual E5 CPUs
We utilize Dual E5-2600 Series and Up across our entire infrastructure. Lightning quick processing and no slow downs!
High-speed DDR4 ECC RAM ensures that your server can handle even the most intensive applications.
Our super fast enterprise storage enables us to remove the bottlenecking that a standard hard drive would cause.
Don't worry! All of our nodes have built-in DDoS Protection! Keeping you and your community safe.